Last updated: 12.05.2025
This Privacy Policy explains how Amendify (“the App”) collects, uses, and protects information when merchants install or use the App on their Shopify store. Amendify is developed and maintained by Kodence (“we”, “us”, “our”).
By installing or using Amendify, you agree to the terms described in this Privacy Policy.
1. Information We Collect
Merchant Information
When you install the App, we automatically receive certain information from your Shopify account as permitted by Shopify’s API, including:
- Store URL
- Store owner name and email address
- Shopify plan and store settings
- Access tokens required for the App to function
- Permission scopes you approve during installation
We only request the minimum data required to provide the App’s core features.
Order & Customer Data
To enable post-purchase order edits, automation rules, and upsell workflows, Amendify may access certain Shopify order and customer information, including:
- Order numbers, line items, variants, and quantities
- Order addresses and contact details
- Order fulfillment and payment status
- Customer name, email, and order history (if required for specific features)
We do not store or process full payment information. Shopify handles all payment data.
Usage Data
To maintain and improve the App, we may collect anonymized usage information, such as:
- App activity logs
- Feature usage statistics
- Technical performance metrics
This data helps us troubleshoot issues and improve functionality.
2. How We Use Your Information
We use the collected information to:
- Provide and operate the App’s core features
- Enable customers to edit orders after checkout
- Power automation workflows and upsell rules
- Display order data within the App interface
- Communicate updates and support messages
- Improve performance, reliability, and user experience
We do not sell, rent, or share your data with third parties for marketing purposes.
3. Data Retention
We retain merchant, store, and order data only for as long as necessary to provide the App’s features.
When you uninstall Amendify, our access to your Shopify store is automatically revoked and all associated data stored on our servers is deleted within 30 days, unless otherwise required for legal or compliance reasons.
4. Sharing Your Information
We may share data only in the following cases:
- With Shopify, as required for the App to function
- With service providers we use for hosting or error monitoring (e.g., secure servers, logging tools)
- To comply with legal requests, such as subpoenas or regulatory obligations
These parties are required to maintain confidentiality and handle data securely.
We do not share customer data with third parties except as required to operate the App.
5. Data Security
We follow industry-standard practices to protect your data, including:
- Encrypted data transmission (HTTPS/SSL)
- Secure server infrastructure
- Access controls and authentication
- Regular security reviews and updates
While no system is 100% secure, we take all reasonable steps to safeguard your information.
6. Your Rights
Depending on your location, you may have the right to:
- Access the data we store
- Request correction or deletion
- Withdraw consent
- Request a copy of your data
To exercise these rights, contact us using the details below.
Merchants are responsible for fulfilling customer data requests under GDPR/CCPA in accordance with Shopify’s rules.
7. Children’s Privacy
Amendify is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. Continued use of the App constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Kodence
Email: support@kodence.com
Website: https://kodence.com
