Effective date: 3 May 2026
AddMate (“we”, “our”, or “us”) provides a Shopify application that enables merchants to automatically add products, free gifts, and upsells to customer carts based on defined rules.
This Privacy Policy describes how we collect, use, and protect information when merchants install and use our app.
1. Information We Collect
When you install and use AddMate, we may collect and process the following information:
Store Information
- Store name and domain
- Shopify store ID
- Installed app configuration and settings
Product & Cart Data
- Product IDs, variants, and pricing information
- Cart and order-related data required to apply rules and offers
Usage Data
- Interactions with the app (e.g. campaigns created, rules configured)
- Basic analytics to improve app performance and reliability
We do not collect or store sensitive personal customer data such as payment information.
2. How We Use Information
We use the collected data to:
- Provide and operate the app’s functionality
- Apply rules for auto-adding products, gifts, and upsells
- Generate and apply discounts automatically
- Improve app performance, stability, and user experience
- Provide support and troubleshoot issues
3. Data Sharing
We do not sell, rent, or trade your data.
We may share limited data only when necessary with:
- Shopify (to operate within their platform)
- Infrastructure providers (hosting, databases) strictly for app functionality
All third-party services are required to protect your data.
4. Data Storage and Security
We implement appropriate technical and organizational measures to protect your data.
Data is stored securely using trusted infrastructure providers. While we take reasonable precautions, no system is 100% secure.
5. Data Retention
We retain data only for as long as necessary to provide the app and comply with legal obligations.
If you uninstall AddMate, your data will be deleted within a reasonable timeframe, unless retention is required for legal purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request correction or deletion
- Object to or restrict certain processing
To make a request, contact us using the details below.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions about this Privacy Policy or your data, contact us at:
Email: contact@kodence.com
Company: Kodence
